This policy explains what personal information ARMY Hub collects, why, and what you can do about it. The Site is run by the operator of this site.
1. What we collect
- Contact form. Your name, email address, the topic you choose and your message. We collect this only when you send the form.
- Fan letters. The nickname, optional country and letter text you write, the member you address, the date, and a random edit code (we keep only a scrambled "hash" of it, never the code itself). Approved letters are shown publicly on the home page with your nickname and country. We do not ask for your email or real name. Please do not put personal details in a letter.
- Technical data. When you load a page, our web server and hosting provider process your IP address and browser details to deliver the page and keep the Site secure. We also use your IP address in memory to limit repeated form submissions. We do not save it with your message.
We do not ask you to create an account, and the Site does not use advertising or analytics trackers. The Site does not set cookies. It saves two things in your browser's local storage, on your own device: your light or dark mode choice, and, if you write a letter, that letter's edit code so you can edit it later. Neither is used to track you, and clearing your browser data removes them.
2. Why we use it
- To read and reply to your message, handle removal requests and publish fan submissions you agree to share.
- To review, publish, edit and remove fan letters.
- To keep the Site working and protect it from spam and abuse.
3. Third-party services
Some features load content from other companies. When that happens, your browser connects to them directly and they may receive your IP address and device details.
- Google Fonts supplies the typefaces used on every page.
- YouTube. Video previews may be loaded from YouTube's image servers. Video players, including the 50-second previews on the home page, are loaded only after you click play, using YouTube's privacy-enhanced mode.
- Streaming services and stores (for example Spotify, Weverse Shop and Shopify stores). When you click an outbound link you leave this Site, and that service's own privacy policy applies.
4. How long we keep it
We keep contact messages only as long as needed to respond and to deal with any follow-up, and delete them normally within 12 months. Removal requests may be kept longer so we can show that a request was handled.
Published letters stay on the Site until you or we delete them. You can delete yours at any time with its edit code, or ask us to through the contact form. We remove letters we decide not to publish.
5. Sharing
We do not sell your information. We share it only with service providers that host or run the Site and its email, or where the law requires it.
6. Security
Messages are stored on the server behind a password-protected admin area. No system is perfectly secure, so please do not send sensitive personal information through the form.
7. Your choices and rights
Depending on where you live, you may have the right to ask what we hold about you, to correct it, to have it deleted, or to withdraw consent. Contact us through the contact form and we will respond within a reasonable time. If you are not satisfied, you can complain to the data protection authority where you live.
8. Children
The Site is a fan page and many fans are young. We do not knowingly collect personal information from children under 13, or under the age set by your local law. If you are under 18, please ask a parent or guardian to send a message for you. If you think a child has sent us personal information, tell us and we will delete it.
9. International use
The Site may be hosted outside the country where you live. By sending the form you understand that your message may be processed where our hosting provider operates.
10. Changes
We will update this page when our practices change. The date at the top shows the latest version.
11. Contact
Privacy questions? Reach us through the contact form. See also our Terms of Use.